Frequently Asked Questions

Asked by Customers

Are all clothes made to order?

Sure are! Couture chic. Once you select your size and place your order, we begin the work! All items are shipped within 1-5 business days from order date.

 

Why do you recommend going up / down an size?

With the jumpsuits that are made out of knit on the top and bottom, we recommend going down a size for a form fit. Reference the size chart for a more relaxed fit. In regards to all the “Special Occasion” jumpsuits we recommend staying true to size. The tops in these have less stretch because they’re fancy.

 

Why jumpsuits?

Don’t you want a bomb outfit made in one piece?

 

What are the care instructions for the jumpsuits?

For all our knit jumpsuits we recommend washing in cold on the delicate cycle and hanging to dry. We recommend dry cleaning the special occasion jumpsuits to promote long lasting wear.

 

What are the care instructions for the purses?

Spot clean only on the interior and for stains on the outside consult a leather professional. All purse exteriors are 100% leather, suede or hair on hide.

 

What’s with the size chart?

The revival of the brand holds true to the curvy ladies of the 80s and back then, the silhouettes were more favorable. That shape is back in style now (did it actually ever leave?) and we’re paying homage to that.

 

How quickly will my items be in my closet?

We ship via Priority Mail with USPS. We don’t expedite garment making but if you need a package quickly, shoot us an e-mail!

 

How do you handle returns or exchanges?

Why would you want to return this work of art? If for any reason you’re unsatisfied with your purchase, we will cry but need an e-mail within 14 days of the original order date for a refund and within 21 days of the order date, you may exchange the item. There will be a $9.95 fee applied for shipping of the new item. After 21 days all sales are final. No exceptions.

 

What’s your privacy policy in laymen’s terms?

Sharing is not caring with your personal info. Any information received on assatadesigns.com will stay here, or with PayPal, depending on your payment method. We also don’t store any information so keep your cc handy for each purchase. ■